Shipping policy

Shipping takes 7-10 business days during the regular season, but may be up to 14 business days in the peak holidays or due to raw material shortages.

Questions: kristin@kristinsimmons.com

Returns

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible for a return, items must be:

  • In the same condition you received them
    Unworn or unused
    With original tags and packaging
    Accompanied by a receipt or proof of purchase

To start a return, email us at kristin@kristinsimmons.com. Approved returns must be sent to:

Kristin F. Simmons
103 Whitten Hill Road
Kennebunkport, Maine 04046

We’ll provide instructions via email on how and where to send your package. Items returned without prior authorization will not be accepted. For any return-related questions, don’t hesitate to contact us at kristin@kristinsimmons.com